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Single window system is an online platform for any Development Authorities or any Government offices for keeping the application records, complaints and other department related issues and suggestions.
This is a platform where department officials can also keep tracking of applications any time on real time bases. The aim of developing this system is to reducing the interface public and clerical departmental staff.
Grievance Redressal System is a contrivance means to collect and induce grievances reported by concerned people of private or public institutions, allowing prompt acts on every problem brought up by the same and to avail services more efficiently. By setting up an online grievance redress mechanism in AICTE affiliated colleges, the council able to bear in mind the working of the institution shall ensure the institution suits, everyone, the necessary regulations.
This Grievance redressal system provides an opportunity for the active monitoring moreover submission by the one online monthly status report concerning the several grievances acquired, dispensed over towards ones outstanding on the last day of the month, in accordance with the council directive.
Online Grievance Redressal System has a distinct looking dashboard for a different category of users particularly as regards to student, admin and grievance cell members aids to sustain in confidence through the entire grievance procedure. System can handle all department applications in a single interface, where user can easily upload his application and keep tracking of the application with daily updates on file, he will also get the SMS of application updates on his mobile time to time. In case of any delay while handling the application by the clerical staff he can also raise the complaint against him/her online to their respective official.